Boost Wellbeing and Job Satisfaction for Your Security Team: From Puns to Productivity and Beyond

Cybersecurity risks are rising, putting more pressure on your security teams every day. They deal with dozens, if not thousands, of alerts, actual risks, and are your last defence against what could be a total catastrophe.

In short, they’re under a bit of intense pressure.

That’s where you come in. It’s up to you to offload a lot of that pressure and build a thriving work culture that boosts their wellbeing and job satisfaction. The good news is that there are several ways you can help. From puns to productivity investments, here’s how you can boost the well-being and job satisfaction for your security team today:

Ease Their Workflows with MDR

The best way to kickstart the process of boosting your security team’s job satisfaction is by easing their workflows with what’s known as managed detection and response services. An MDR system can help you detect and stop threats around the clock, and covers everything from your endpoints to your identities, cloud, and beyond.

This doesn’t mean your security teams won’t have anything to do. It just means that all those non-actionable and low-priority alerts will be filtered out, and only serious threats that require their expertise will be sent through.

Do you want your security teams sharp and ready to address the real threats? An MDR solution is the way to do it.

Track Health and Well-being

Security teams are defence specialists, and just as an army would cycle through its soldiers to ensure that their mental health remains optimal, so too should you manage your security team’s.

You can do this by essentially cycling your specialists. One week, a specialist could be working on threat mitigation, the other, on system operation. Alternatively, you can swap their roles or duties around based on their mental and physical health. If someone is recovering from a bad cold, have them take on lower-priority tasks until they get back up to full speed.

Reward Your Talent Appropriately

Track performance. The lower-performing security measures need more regular training, while your more talented staff should have their pick of benefits and rewards. They’re entire role is designed to save you money by protecting you from ransomware, leaks, and downtime. By rewarding your top performers with career advancement opportunities, raises, bonuses, or even something small like a paid lunch, you can keep morale high.

Be Supportive and Welcoming

Finally, one of the easiest and cheapest ways to improve the overall workplace and security culture is to simply adjust how you engage, both with your team and how they interact with each other.

Use silly security puns and jokes in your roundup emails that summarize the main goals for the week or day, encourage your SpecOps teams to compete in silly contests like best pun of the week, and so on, to help build up camaraderie and give your teams a small way to blow off steam. Even if they hate puns, it can still help bring your teams together to give them something non-serious to gossip about.

Other than that, work on being proactive and supportive. Request weekly feedback for improvements (and make it mandatory), be fair and impartial when dealing with mistakes, and so on. You need them to believe you’re on their side.

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